Changing the intranets conversation

Changing of the guard
An article on the CMS Wire website that has garnered much attention from the intranet community on Twitter and other sites is an article called "Changing the Intranets Conversation"

In the article, the author begins by looking at why modern intranets have so much baggage. From the introduction to the article:

Here’s the crux: We’re overwhelmed, confused and disillusioned by this elusive “intranet” concept. Countless writers have written about intranets for far too long to go back now. So how can we change the conversation? 
Gartner’s term “Digital Workplace” is doing just that: changing the words we use to talk about intranets, even while the concept is as old as the “paperless office.” “Digital Workplace” is Gartner’s shorthand for the many pieces of technology your teams use to work together harmoniously
The author then looks at how organisations can take on the challenge of making their intranets and the tools that they provide their users both more collaborative and more like a digital workplace. The author provides several pieces of advice for organisations in this position.

The first is to establish an open dialogue with your users, this means providing them with the tools and applications that they can use to share their views and opinions. The next tip is to think carefully about whether you should build or buy a solution for providing an intranet to your users. There are definitely benefits to both approaches, but ultimately it will depend on the requirements of the organisation.

This is a thought provoking article, which if you are an intranet manager is definitely worth reading.