SharePoint might be worth the "hassle"

I know I know it has been a while...a combination of being ill and not being in the country has meant the blog has been sorely neglected, but I'm back now and filled with a new determination to blog more regularly.

And what better way to start then with a post on how SharePoint 2010 might be worth the hassle from the excellent Intranet blog, in the post the author reports on the latest Forrester report on SharePoint 2010 (SharePoint Adoption, 2011). I haven't read this report (the report costs $499 unfortunately) but the author has provided a good summary of some of the pros and cons associated with using SharePoint 2010.

Here are the highlights from the blogpost:

Pros:

  • 57% of SharePoint organizations have deployed or in the process of upgrading to SP 2010
  • Early successful deployments encourage rapid uptake and use
  • 79% of respondents reported that SharePoint meets IT’s expectations
  • Benefits outweigh the problems
  • Strong collaboration capabilities
  • 54% say that it is meeting technical expectation
  • SharePoint 2010 fills critical functional gaps left by the 2007 version
Cons:
  • No one is using SharePoint mobile as it won’t work for Blackberry, iPhone & Androids
  • Lengthy deployment (including 2,000 of deployment documentation and hidden features)
  • Problematic and expensive to customize
  • Often fails to satisfy as a standalone product; needs augmentation (57% of customers have bought third-party tools to augment/improve SharePoint, particularly BPM, workflow, reporting, and administration)
  • Not enough expertise / skills to implement and customize
  • Cost (expensive)
  • Usage (not getting the use as hoped)
  • Technical issues (performance, technical complexity)
  • Lack of governance
  • Functional operation (54% say SP 2010 fails to live up to functional expectations)
SharePoint 2010 certainly appears to be a better product then SharePoint 2007 but it still seems to need a lot of resource thrown at it in order to make it work effectively. What do you think, are you using SharePoint successfully?