Working collaboratively means a new way of working...

James Robertson of Step two Designs has written an excellent article on how the new breed of Collaboration tools will require staff to work differently.

James explains the problem in more detail in his post Collaboration tools require new ways of working:

  • "these are deeply unfamiliar tools for most “normal” staff (ie not us). They are not drop-in replacements for our old ways of working, and require different behaviours and ways of thinking.It is therefore strange to see so many organisations rolling out these tools with little or no training or support. In many cases, there isn’t even an announcement heralding the release of these new tools, with adoption left to organic growth through word-of-mouth"

So much of what James says in his blog post rings true with me and the organisations I've worked in. So what can we do to avoid some of the issues highlighted in the blog post? Most important according to the article is Communication and Support it really is about being there to answer their questions and to make individuals use of these tools more effective.

A great post - which I'm sure I'll be referring to in the future!

  1. gravatar

    # by Unknown - Tuesday, November 16, 2010

    Dear James,

    We read your blog The Running Librarian and we find it very interesting, especially the post entitled, Working collaboratively means a new way of working which seems like a good way forward. We are currently developing a legal database, known as Jade (Judgments and Decisions Enhanced) at which is part of our OpenLaw initiative that seeks to provide free high-quality case law database services to legal practitioners all over Australia. We would love to get your feedback on our site. David Whelan, who blogs for Finding Legal Information in Canada says that we are the “site that gets it right” and this article can be found at

    Some of our great features include:

    1. Bookmarking - Through Jade you can mark and annotate useful cases and chose to be notified by email when new decisions relevant to your practice or interest arrive in Jade.

    2. CaseTrace - Our most recent development is CaseTrace, which allows you to see paragraph-level, snapshot displays of cases that cite the case you are viewing. This allows you to keep track of the most recent developments in important legal principles, in a highly intuitive and simple display.

    If you would like to know more about our other features please have a look at our blog: We think that Jade is a really great website and we hope you like it too.

    Kind Regards,

    Si Qi Wen
    JADE Support
    +61 2 8815 9081 JADE Support (JADE Website)