Enterprise 2.0 and Information Professionals – a perfect match?

In the latest blog post on the Information Matters blog Martin De Saulles writes about the "close match between the core skills of library and information professionals and the core elements required to effectively deploy Web 2.0 and social media in the organisation" in his post he uses the diagram I've reproduced on this page to demonstrate how the elements of Enterprise 2.0 can be matched closely to the work of Information Professionals and asks "I am being too simplistic?"


I agree that there is certainly an opportunity for Information Professionals to extend their influence to a certain degree the "problem" is that Enterprise 2.0 and Social Media tools take control away from the individuals who would traditionally manage them.
I'll take Classification as an example in the pre Enterprise 2.0 world resources would be classified by an Information Professional and then made available. In the Enterprise 2.0 world users are created their own classifications (tags) on the fly, dynamically as and when they need them, with little or no input from Information Professionals, Managers, Knowledge Managers...you name it. Don't agree tell me why?

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    # by Mark - Thursday, September 30, 2010

    Hi James
    This is an interesting topic. In my previous life at Microsoft as a SharePoint Consultant I would often work with large corporation wanting to implement rigid taxonomies for their intranets. I would encourage them to step away from that and embrace Web 2.0 user-generated classification instead. [For anyone interested in the topic I would highly recommend David Weinberger’s Everything is Miscellaneous. If you just want the synopsis I summarised it on my old MSFT blog: http://blogs.msdn.com/b/bowerm/archive/tags/david+weinberger/]
    As Web 2.0 and user-classification takes off, the role of the information professional must change from acting as the gatekeeper and classifier of knowledge, to something of a community manager. The job will be to encourage everyone to review, rate and tag what they have read for the benefit of everyone in the organisation. Their job will have much more in common with say a client facing community manager for a large corporation’s internet site, than a traditional librarian. The job will be about inspiring, supporting and encouraging staff to discuss and debate the things they have read, share ideas and opportunities for innovation, for the greater collective good of the organisation.
    I’d say that in most cases that’s a very different skillset to corporate librarians today – but those who can make the leap will reap immense rewards.

    Mark.
    Connectegrity (www.connectegrity.com)