Using Technology to manage costs

Mary Abraham of the Above and Beyond KM blog has written an interesting post which lists some of the tools law firms could use to "manage costs". The tools I'm obviously interested in are those listed under the heading collaboration so tools like, Blogs, Wikis, RSS.

But there is much more to this post then just these tools. Mary lists a whole slew of tools, which had been identified by a panel at a recent conference in the US, which if you're involved with managing costs within a law firm are well worth reviewing.
The big question is of course, once you've identified a tool, what then?