Posted by James Mullan in Web 2.0 on Friday, 30 January 2009
The Law Librarian Blog reports here on a White Paper produced by CCH Australia in which they asked (their customers) Professionals about their use of Web 2.0. There were a number of questions, of which CCH identified the following as the most important:
- How many professionals currently use Web 2.0 tools within their workflows?
- How does this compare to recreational usage rates?
- For what purpose do professionals use Web 2.0 tools?
- What information do professionals expect Web 2.0 sources to provide?
- Do professionals trust the information drawn from Web 2.0 sources?
- Will professionals place greater trust in these tools and sources 5 years from now?
- What impact does corporate policy have on access and use of Web 2.0 tools?
- Do professionals believe that access to such tools should be a fact of corporate life?
- Should Web 2.0 tools remain free?
- Will this change expectations about the pricing of traditional information sources?
This is a really interesting look at how/why Web 2.0 is currently being used by Professionals in Law Firms and other organisations which I recommend people read.