For anyone who hasn't seen it already Phil Bradley recently spoke about Social Networking, the slides from his presentation are available below.
The Knowledge Thoughts Blog has very kindly posted the slides from Matthew Parson presentation at the recent KM for the Legal Profession Conference. In this presentation Matthew, who runs his own consultancy, discusses whether Web 2.0 tools and approaches are relevant for Law Firm Knowledge Management. His primary focus is on the use of Wikis and Blogs.
With regard to Wikis, Matthew argues that Wikis are...
- "Great value as content publishing tools for PSL's
- Great for building, where culture fits
- Clearer fit in back office where less risk"
I'd certainly agree with the last point and have discussed on many occasions how Wikis could be used to replace existing guides and procedure manuals to create a much more dynamic resource. Matthew also says that Wikis "Need to address relationship with other internal web content" This is certainly true and as more and more Law Firms begin to look at how Wikis and other Web 2.0 tools can be used to create and share knowledge they will need to think carefully about how the content that is created is fully "integrated" with other Content Management/Knowledge Sharing tools.
In the final part of his presentation Matthew talks about the use of Blogs, one of the key points he makes is that Blogs provide a real sense of community and are a better method for news distribution then other tools. Strangely Matthew makes no mention of RSS which although probably only a supporting partner can be key in the successful implementation of a Blog or a Wiki. Overall a really interesting presentation, which is well worth reviewing.
Earlier this month I was lucky enough to secure a place at an Ark organised conference called Enterprise 2.0: The evolution of collaboration in your business no prizes for guessing that the Conference was about how businesses could use Social Media/Web 2.0 technologies to encourage/improve Knowledge Sharing and working practices.
I was especially interested in hearing Richard Dennison talk about how BT currently use Social Media/Web 2.0, they pretty much have everything, Blogs, Wikis, Forums, Podcasts, you name it they have it!
In terms of content the second day was much more relevant for anyone attending from a law firm, with presentations from Daniel Behan IT Director at Brodies LLP who talked about some of their policies around Social Media (including Facebook) and the impact that it can have on their business. Later on Ruth Ward from Allen & Overy talked about the Blogs they implemented a few years ago. I was interested to hear from Ruth on whether they incorporate content from the blogs into their Knowledge Management System.
I also met a delegate who had the same surname as me which was bizarre as I have never met anyone whose surname is spelt the same as mine, they thought we might be related...so there you go!
Cant decide whether you should use a Blog or a Wiki to collaborate more effectively? Well fear not the answer lies here without giving the game away if one or two people are providing content, use a blog; if many people are providing content, use a wiki...oh damn I just did.
Anyway, brillant, why didn't I think of this test! I could have renamed it MBVWT the Mullan Blog Versus Wiki Test, too late now darn it!
Posted by James Mullan in Web 2.0
...is here again and there have been a lot of presentations that have caught my eye including the following:
Public Library Association Conference - 2008
Computers in Libraries - 2008
NCVO - NCVO's Publishers Forum Conference 2008
- Everything you ever wanted to know about web 2.0 but were too afraid to ask
- Basics of Blogging: benefits, practicalities and pitfalls
- Assessing and choosing Web 2.0 features
- Web 2.0 for free
- How to manage a Web 2.0 project (Anne Welsh of First Person Narrative)
- Staying legal Web 2.0 and the law
A recent report by Ofcom called Social Networking : A quantitative and qualitative research report into attitudes, behaviours and use has identified five different types of users of Social Networking users, they are:
- Alpha socialisers - They use sites in intense short bursts to meet new people
- Attention seekers - Most likely to post photos and custome profiles
- Followers - Want to keep up with their peers
- Faithfuls - Use the site to rekindle old relationships
- Functionals - Use sites for a particular purpose
Now the Ofcom report is massive so I wont suggest anyone reads it from cover to cover but some of the headlines contained within the report are interesting.