IM for the Enterprise?

The IWR Blog has an interesting post on some of the issues around using Instant messaging in the enterprise, the issues include:

  • A downturn in productivity
  • Security issues
  • Legal issues
This comes on the back of Facebook announcing that they are implementing "Facebook Chat" or Instant Messaging for Facebook as I like to call it.

I'm a big fan of Instant Messaging, although it can as the post suggests be "subject to misuse" used properly it can be a wonderful tool for connecting with individuals when an email would take too long to create and you don't want to "disturb" them with a phone call. Instant Messaging can be especially useful if you work in an organisation that doesn't have a central Library or Information Centre where you would like to keep in contact with your colleagues and update them with work you are doing or asks them quick easy to answer questions.